Last updated: September 2, 2026
Horizon Networks ("Horizon Networks," "we," "us," or "our") operates this online store and related services (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you browse the Services, place an order, contact us, or otherwise interact with us.
Information We Collect
Depending on how you use the Services, we may collect the following categories of personal information:
- Identifiers and contact details: name, email address, phone number, billing address, shipping address, and account identifiers.
- Order and commercial information: items viewed, cart activity, orders, returns, order status, payment confirmation, and customer-service history.
- Payment information: payment method and transaction confirmation. Full payment-card details are processed by our checkout and payment providers rather than directly stored by us.
- Device and online activity information: IP address, browser and device details, cookies or similar identifiers, approximate location inferred from IP address, and interaction with the Services.
- Communications: information you provide when you contact customer support or submit a request.
Sources of Information
We collect information directly from you, automatically through your device and browser, from Shopify and other service providers that help operate the store, and, when enabled, from analytics or advertising partners connected to our Services.
How We Use Information
- to process orders, payments, delivery, returns, refunds, and customer support;
- to operate, secure, troubleshoot, and improve the Services;
- to prevent fraud, verify transactions, and comply with legal obligations;
- to communicate about orders, service messages, and, where permitted, marketing; and
- to measure advertising and, if enabled and permitted, deliver or evaluate interest-based advertising, including Google Ads conversion measurement or remarketing.
Legal Bases Where Required
Where a legal basis is required for processing, we rely on performance of a contract or steps requested by you, our legitimate interests in operating and protecting the Services, your consent where required, and compliance with legal obligations.
How We Disclose Information
We may disclose personal information to Shopify, payment processors, fulfillment and shipping providers, fraud-prevention providers, customer-support providers, hosting and technology vendors, professional advisers, government authorities when required by law, and analytics or advertising partners when the relevant tools are enabled. These recipients may process information only as necessary for their services, under their own privacy terms, or as otherwise permitted by law.
Cookies, Analytics, and Google Ads
We and service providers may use cookies, pixels, tags, and similar technologies to keep the Services working, remember preferences, understand site activity, and measure advertising. If Google Ads features such as conversion measurement or remarketing are enabled, Google and other advertising partners may use online identifiers to measure ad performance or show ads based on prior interactions, subject to applicable law and platform settings. See our Cookie & Advertising Policy for details and choices.
Your Privacy Choices and U.S. State Rights
Depending on your state of residence and applicable law, you may have rights to request access to, deletion of, or correction of personal information; to receive information about disclosures; to opt out of certain sales, sharing, targeted advertising, or profiling; to limit certain uses of sensitive personal information; and to receive non-discriminatory treatment for exercising your rights.
Horizon Networks does not intend to sell personal information for money. However, when advertising or measurement tools are enabled, disclosures of certain online identifiers to advertising partners may be treated as "sale," "sharing," or targeted advertising under some U.S. privacy laws. To submit an opt-out request, use Your Privacy Choices. You may also contact us at support@Networks.net or +1 (802) 399-9417. Where required and technically available, we treat a recognized Global Privacy Control signal as an opt-out request for the browser and device sending that signal.
California Notice
If the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA/CPRA"), applies to Horizon Networks, California residents may have rights to know/access, delete, correct, opt out of sale or sharing, limit certain uses of sensitive personal information, and not be discriminated against for exercising privacy rights. We may verify your identity before acting on a request, and an authorized agent may submit a request with appropriate authorization. Use the Privacy Choices page, support@Networks.net or +1 (802) 399-9417, or mail a request to 237 Creek Road
Clarendon, VT 05759
United States. We will respond as required by applicable law.
Retention and Security
We retain personal information only for as long as reasonably necessary for the purposes described here, including order fulfillment, recordkeeping, legal compliance, dispute resolution, and fraud prevention. We use reasonable administrative, technical, and organizational safeguards, but no internet transmission or storage system is completely secure.
Children
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can review the request.
Third-Party Services and Updates
Third-party websites and services have their own privacy terms. We may update this Privacy Policy to reflect operational, legal, or regulatory changes and will revise the "Last updated" date when we do.
Contact
For questions, privacy requests, or complaints, contact Horizon Networks at support@Networks.net or +1 (802) 399-9417, or write to:
237 Creek Road
Clarendon, VT 05759
United States.